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Case Study 03

Revio Banking Compliance

Bringing ML-powered controls into a regulated banking environment.

Role
Sr. Product Manager
Year
2023
Team
PM, eng, risk
Focus
Compliance · ML

Problem Definition

Commercial banking compliance software relies on rules-based transaction monitoring that doesn’t impress state and federal regulators.

Research & Discovery

Using a customer and user journey mapping exercise with an investor bank’s compliance team, I mapped the decision points and data required with a view to reducing cognitive load on compliance officers and scaling transaction monitoring.

Strategic Solution

Machine Learning-based transaction monitoring models in a hybrid design with a rules-based backup and a scoring rubric. Standardized forms with core banking integrations for account information and mapping.

Execution & Prioritization

Prioritization was driven by what we could deploy usefully for early adopter feedback first, and what bank regulators would let our clients deploy to production. This meant transaction monitoring feeding an off-the-shelf BI tool first, over time a more fully featured interface and federal report filing integration.

Impact & Metrics

Two early adopter banks passed their state reviews the year they adopted Revio Banking Compliance. This allowed them to expand into online loans. The Compliance SaaS was a core part of the IP acquired by Sunwest Bank.